These cookies are very fragile and can get broken in transit. We package them safely, but cannot control how they are handled once they leave our store. Please take this into account when ordering as we do not refund broken cookies.
Fast Shipping and Professional Packaging
We are able offer many shipping options thanks to our long-term relationship with UPS FedEx DHL. Our warehouse staff are highly trained and will be able to pack the goods according to the exact and precise specifications. Your items will undergo an extensive inspection and will be securely secured prior to being delivered. Every day we ship thousands of packages to clients from all over the world. This is a testament to our commitment to be the largest online retailer globally. We have distribution centers and warehouses located in Europe and the USA.
Note: Orders that include more than one item are assigned a processing period according to the item.
We will inspect each and every one of the items before sending. Currently, most orders are delivered within 48 hours. The delivery time should be between 3 and 7 working days.
Returns
Stock is dynamic. It's not completely managed by us since we have multiple entities, including the factory and the storage. Stocks are subject to change at any time. It's possible that the inventory could run out once the order has been made.
Our policy lasts 30 days. We are unable to replace or refund your purchase if it has been 30 days since the purchase.
In order to be eligible for a return the item must be unused and in the same state as you received it in. It should also be in the original packaging.
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